Privacy Policy

Effective Date: August 1, 2026

Our Commitment to Your Privacy

We believe that trust begins with respect—including respect for your privacy.

This Privacy Policy explains what information we collect, how we use it, and the choices you have regarding your personal information. We've written it with the goal of being as clear and straightforward as possible because we believe you deserve to know how your information is handled.

Thank you for trusting The Clean Vow.

Welcome to The Clean Vow, a brand owned and operated by Grand River Trading Post LLC ("The Clean Vow," "we," "our," or "us"). We value your privacy and are committed to protecting the personal information you share with us.

This Privacy Policy explains what information we collect, how we use it, and the choices you have regarding your information when you visit our website or purchase our products.

1. Information We Collect

Depending on how you interact with our website, we may collect the following information.

Information You Provide

You may voluntarily provide information such as:

  • Your name
  • Email address
  • Shipping address
  • Billing address
  • Phone number (if provided)
  • Order information
  • Messages you send through our contact form
  • Newsletter subscription information

Information Collected Automatically

When you visit our website, certain information may be collected automatically, including:

  • IP address
  • Browser type
  • Device type
  • Pages visited
  • Time spent on our website
  • Referring website
  • Cookies and similar technologies

This information helps us improve the performance and user experience of our website.

2. How We Use Your Information

We use the information we collect to:

  • Process and fulfill orders
  • Provide customer support
  • Communicate about your purchases
  • Send newsletters and marketing emails (only if you choose to subscribe)
  • Improve our website and customer experience
  • Prevent fraud and protect our business
  • Comply with legal obligations

3. Email Marketing

If you subscribe to our newsletter, we may occasionally send you emails about:

  • New product launches
  • Seasonal collections
  • Promotions
  • Educational content
  • Company updates

Our email marketing is managed through MailerLite.

You may unsubscribe at any time by clicking the Unsubscribe link included in every marketing email.

4. Cookies

Our website may use cookies and similar technologies to:

  • Remember your preferences
  • Improve website performance
  • Understand how visitors use our website
  • Support analytics and marketing efforts

Most web browsers allow you to manage or disable cookies through your browser settings.

5. Third-Party Services

To operate our business, we may use trusted third-party service providers.

These may include services for:

  • Payment processing
  • Shipping
  • Website hosting
  • Email marketing (MailerLite)
  • Website analytics
  • Fraud prevention

These providers only receive the information necessary to perform their services and are expected to protect your information.

6. Payment Information

We do not store or have access to your full payment card information.

Payments are securely processed by our payment service providers.

Please refer to the privacy policies of those providers for more information about how they handle your payment information.

7. Data Security

We take reasonable administrative, technical, and physical measures to help protect your personal information.

While no method of electronic storage or internet transmission is completely secure, we work with reputable service providers and follow commercially reasonable practices to safeguard your information.

8. Your Choices

You may choose to:

  • Unsubscribe from marketing emails at any time.
  • Request updates or corrections to your personal information.
  • Contact us regarding questions about your personal information.

9. Children's Privacy

Our website is not intended for children under the age of 13, and we do not knowingly collect personal information from children.

If we become aware that personal information has been collected from a child without appropriate consent, we will take reasonable steps to delete that information.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

Any changes will be posted on this page along with the updated effective date.

11. Contact Us

If you have questions about this Privacy Policy or how your information is handled, please contact us.

The Clean Vow

Grand River Trading Post LLC

Email: [email protected]

Website: thecleanvow.com